They need a good typing speed of at least 40 words per minute, preferably 60. The level 3 course is for electronic note takers. To get their accreditation certificate they have to complete workbooks and they are also set a timed task. The course also covers confidentiality, safeguarding and signposting to ensure note takers are working within the boundaries of their role. There is also a disability awareness section where participants look at the importance of ‘reasonable adjustments’ and’ inclusivity’, the power of language and the barriers many disabled students may face when they transition to further or higher education. Focusing on manual note taking it offers the chance for participants to learn new strategies for note taking, discuss how different environments affect their approach and reflect on their own note taking practice. Both bespoke courses were designed jointly with OCN London to meet their specific needs. These courses allow the note takers - or ‘jotters’ as they’re also called - to comply with the Disabled Students’ Allowances Quality Assurance Framework as a note taker. The Learning Support Centre offers two courses at level 2 and 3, accredited by OCN London. There is also software available for students with disabilities which allows computers to ‘talk’ to each other so students can see on their laptops what their note taker is taking down, explains Donna. The students might take their own notes too. They then refer to the notes taken on their behalf later, as if they’d taken them themselves. The note takers, electronic or manual, allow the student to concentrate on what the lecturer is saying without worrying about recording it. Our note takers work one-to-one with the student, their client, to see what they need and how they want their notes presented,” explains Donna Welburn, Operations Director of The Learning Support Centre. “It’s quite a skill taking notes on behalf of someone else. One of the services they offer for disabled students is someone to take notes in lectures and classes, either manually or electronically on a laptop or similar device. That’s where professional note takers can make all the difference.įor more than 15 years the Learning Support Centre and Jotters, based in Leicester, has been helping people with disabilities to access education and employment opportunities. One of these is note taking - probably one of the most important skills students in further and higher education need, but for disabled learners it can present too tough a hurdle to jump. How ‘jotters’ are providing invaluable help for people with disabilities wanting to return to learning at the Learning Support Centre.įor people with disabilities, such as dyslexia, hearing and sight impairment or Autism Spectrum Disorder, dealing with the challenges of becoming a student presents seemingly insurmountable obstacles.
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